Privacy Policy

Last updated: December 2025

Privacy Policy Overview

Sport Wales (The Sports Council for Wales) is committed to protecting your privacy. This privacy policy is structured to give you clear information about how we handle your personal data depending on how you interact with us.

Policy Sections

Click on any section below to learn how we process your personal data:

Section 1 - Sport Wales' Data Protection Principles

This section covers our data protection principles, who we are, and how to contact us regarding privacy matters.

Section 2 - Information we may collect from you when you use our Websites or Online Services

This section covers how we use the information of visitors to our website and users of our online services.

Section 3 - Customers of our Sport Centre

This section covers how we use the information of customers who use the Sport Wales National Centre.

Section 4 - Members of sport clubs or bodies, the sport sector & those helping to support the sport sector

This section covers how we use the information of members of the wider sports sector.

Section 5 - Sport Wales Job Applicants

This section covers information collected during the recruitment process.

Section 6 - Athletes using the services of the Welsh Institute of Sport

This section covers information collected for our athlete support programmes.

Section 7 - Grant Recipients and Applicants

This section covers information we collect for our funding programmes.

Section 8 - Individuals who feature in our articles or newsletters

This section covers information collected during the communications process.

Section 9 - Individuals who contact us with complaints or enquiries

This section looks at information used when you contact us.

Section 10 - Individuals recorded on CCTV

This section covers how we use our CCTV footage.

Section 11 - Individuals who subscribe to our newsletters or updates

This section covers information used for promotional communications.


Section 1 - Sport Wales' Data Protection Principles

Who We Are

Sport Wales (The Sports Council for Wales) is an organisation created by Royal Charter on 4 February 1972. We are the national organisation responsible for developing and promoting sport and physical activity in Wales.

Registered Address:

Sport Wales National Centre
Sophia Gardens
Cardiff, CF11 9SW

Our Data Protection Principles

We are committed to:

  • Processing personal data lawfully, fairly and transparently
  • Collecting data only for specified, explicit and legitimate purposes
  • Ensuring data is accurate and kept up to date
  • Retaining data only for as long as necessary
  • Ensuring appropriate security of personal data

Contact Us

To contact us regarding privacy matters or to exercise your data protection rights:

Email: info@sport.wales
Phone: 0300 300 3111


Section 2 - Information we may collect from you when you use our Websites or Online Services

When you visit our website, we may collect:

  • Technical information: IP address, browser type, language settings, operating system
  • Usage information: Pages visited, time spent, links clicked
  • Cookies: See our Cookie Policy for details

This information is used to improve our website performance and your user experience.


Section 3 - Customers of our Sport Centre

If you are a customer at the Sport Wales National Centre, we may collect:

  • Contact information (name, email address, phone number)
  • Membership and subscription details
  • Payment information
  • Activity preferences and facility usage

Section 4 - Members of sport clubs or bodies, the sport sector & those helping to support the sport sector

If you are a member of a sports club, national governing body, or work in the sport sector in Wales, we may collect information about you to:

  • Support sport development in your area
  • Provide training and resources
  • Communicate funding opportunities
  • Share relevant news and updates

Section 5 - Sport Wales Job Applicants

If you apply for a job with Sport Wales, we will collect:

  • Contact information
  • CV and cover letter
  • Employment and education history
  • References
  • Right to work in the UK information

Unsuccessful applicant data is retained for 12 months before being securely destroyed.


Section 6 - Athletes using the services of the Welsh Institute of Sport

If you are an athlete receiving support from the Welsh Institute of Sport, we may collect:

  • Contact information and personal details
  • Performance and training data
  • Medical and health information (with consent)
  • Financial support information

Section 7 - Grant Recipients and Applicants

If you apply for funding from Sport Wales (e.g. Be Active Wales Fund), we will collect:

  • Information about your organisation
  • Contact details
  • Financial information
  • Project details
  • Progress reports and outcomes

Section 8 - Individuals who feature in our articles or newsletters

If you feature in a Sport Wales article, case study, or newsletter, we will ask for your consent to use:

  • Your name and image
  • Quotes and stories
  • Photographs and videos

Section 9 - Individuals who contact us with complaints or enquiries

When you contact us with a question or complaint, we will record:

  • Your contact details
  • The nature of your enquiry
  • Our responses and actions taken

Section 10 - Individuals recorded on CCTV

We operate CCTV systems at the Sport Wales National Centre for security and safety purposes. Footage is retained for a limited period and used in accordance with the law.


Section 11 - Individuals who subscribe to our newsletters or updates

If you have subscribed to our newsletters, we will use your email address to:

  • Send news and updates about sport in Wales
  • Share funding opportunities
  • Notify you about events

You can unsubscribe at any time by clicking the link in our emails.


Your Rights

Under UK GDPR, you have the following rights:

  • Right of access: Find out what data we hold about you
  • Right to rectification: Correct inaccurate information
  • Right to erasure: Request deletion of your data
  • Right to restriction: Limit how we use your data
  • Right to data portability: Receive your data in a structured format
  • Right to object: Object to certain processing

Complaints

If you have a complaint about how we handle your data, please contact us first at info@sport.wales. If you are not satisfied with our response, you can contact the Information Commissioner's Office (ICO) at ico.org.uk.

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